Jungle Guides International

1. Introduction
Jungle Guides International ("JGI," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, interact with our services, or purchase products, certifications, or training courses from us.

2. Collection of Personal Information
We may collect personal information including, but not limited to:

Name, address, phone number, and email address

Payment details for processing transactions

Information provided when registering for training, certification, or newsletters

Usage data and analytics from website visits and digital interactions

3. Use of Personal Information
We use your personal information for the following purposes:

Processing orders, transactions, certifications, and registrations

Communicating with you regarding products, training, certifications, and updates

Providing customer support and responding to inquiries

Enhancing our website, services, and customer experience

Complying with legal obligations and protecting our rights

4. Disclosure of Personal Information
We do not sell your personal information. Your data may be disclosed only in the following limited circumstances:

To third-party service providers necessary to fulfill orders, process payments, deliver training materials, or provide technical support

If required by law or to respond to legal proceedings

To protect the rights, safety, or property of Jungle Guides International, our customers, or the public

5. Security
We employ reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no internet-based service is entirely secure, and we cannot guarantee absolute security.

6. International Transfers
Personal information may be processed and stored outside of Canada. When your information is transferred internationally, it is protected with safeguards consistent with Canadian privacy standards.

7. Retention of Information
We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Rights
You have the right to:

Access your personal information held by JGI

Request correction of inaccurate or outdated information

Withdraw consent to the use of your personal information, subject to legal or contractual restrictions

To exercise these rights, please contact us using the details provided below.

9. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to improve functionality and understand how visitors use our site. You can control or disable cookies through your browser settings.

10. Links to Third-Party Websites
Our website may include links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy as necessary. We will notify you of any significant changes by updating the date of this document and, where appropriate, through email or our website.

12. Governing Law
This Privacy Policy is governed by the laws of Canada and the Province of Nova Scotia

13. Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: info@jungleguides.org

Acknowledgment
By using our website or services, you confirm you have read, understood, and agree to the terms of this Privacy Policy.

Jungle Guides International Shop

Return Policy: Due to the complexities of global shipping and shipping to developing countries, all sales are final. We thank you for your understanding.

Terms of service

1. Introduction
By purchasing goods, services, digital products, clothing, gear, certifications, training courses, or online training from Jungle Guides International ("JGI", "we", "us"), you ("customer", "you") agree to these Terms of Service ("Terms"). Please read them carefully.

2. General Terms
All purchases made through our store are subject to these Terms. Jungle Guides International reserves the right to update these Terms at any time without notice. It is your responsibility to review the Terms periodically.

3. Product Descriptions and Pricing
We strive for accuracy in our product descriptions and pricing. However, JGI does not guarantee that product descriptions, photographs, or pricing are always accurate, complete, current, or error-free. We reserve the right to correct errors and change prices or product availability without notice.

4. Payment and Currency
All prices listed are in Canadian Dollars (CAD) unless otherwise stated. Payments must be made at the time of purchase through our secure checkout process. International customers are responsible for any additional charges such as taxes, duties, or currency exchange fees imposed by local authorities.

5. Digital Products
Digital products, including online training materials and certifications, are provided solely for personal and non-commercial use. You agree not to share, distribute, or reproduce digital content without explicit permission from JGI.

6. Certifications and Training
Training courses and certifications are provided "as is," and completion does not guarantee professional outcomes, employment, or specific qualifications. JGI certifications demonstrate completion of our specific training criteria and are recognized within our network; however, local recognition can vary internationally. Customers are responsible for understanding their own local regulations and standards regarding certification and professional practice.

7. Liability and Disclaimer
Wilderness guiding, jungle activities, training courses, and the use of gear inherently involve risk. By purchasing and participating in training or using gear purchased from our store, you accept full responsibility for your safety and any resulting consequences. Jungle Guides International, its directors, employees, trainers, affiliates, partners, and suppliers will not be liable for any loss, injury, damage, or claim arising from the use of our products, digital materials, clothing, gear, training, certifications, or advice provided.

You expressly agree that your use of products, gear, training, and certifications obtained from JGI is at your sole risk.

8. Indemnification
You agree to indemnify, defend, and hold harmless Jungle Guides International, its affiliates, directors, officers, employees, agents, and partners from and against all losses, liabilities, claims, demands, damages, costs, and expenses, including reasonable legal fees, arising from your breach of these Terms, misuse of products, services, or certifications provided.

9. Returns and Refunds
Physical products may be returned within 30 days if unused and in original packaging. Digital products, certification fees, and training courses are non-refundable unless explicitly stated otherwise at the time of purchase.

10. International Members
Certified members from outside Canada acknowledge that certifications and training standards may differ internationally. Members agree to comply with their own national and local regulations and understand JGI certifications represent internal standards recognized within the JGI network and by affiliated partners.

11. Governing Law
These Terms are governed by the laws of Canada and the Province of British Columbia. Any disputes arising under or in connection with these Terms shall be subject exclusively to the jurisdiction of courts located in British Columbia, Canada.

12. Contact Information
For any questions regarding these Terms, please contact us at: info@jungleguides.org

Acknowledgment
By completing your purchase, you confirm you have read, understood, and agree to be bound by these Terms of Service.